The hospitality and tourism industry constantly evolves and adapts to new trends while maintaining high standards. To address this need, the Institute of Tourism Studies (ITS) offers specialised training through the ITS Training School, aimed at enhancing workers’ skills in this dynamic sector. The motto “SKILLS TO SUCCEED” reflects the ITS Training School’s commitment to professional and personal growth, empowering individuals to reach their full potential.
Exceptional service is essential in the hospitality and tourism industry, and well-trained employees play a vital role in exceeding customer expectations. ITS Training School focuses on practical skills and the development of customer service excellence, ensuring staff are prepared to deliver outstanding experiences. This focus on real-world application directly improves service quality, contributing to business success.
The Impact of Training on Business Performance
A 2018 study by the Association for Talent Development (ATD) revealed that companies investing in comprehensive training programmes experience a 24% higher profit margin than those with less investment. This highlights the significant return on investment that businesses gain from well-executed training, such as those offered by ITS Training School. Training not only improves employee performance but also directly impacts a company’s profitability.
Tailored Training for Specific Roles
ITS Training School is known for its personalised approach, tailoring programmes to meet the specific needs of various roles within the hospitality industry. From front desk management to culinary arts, specialised training ensures that employees gain the skills most relevant to their positions. This approach boosts the effectiveness of each individual, resulting in higher productivity and performance across the workforce.
Short Courses for the General Public
ITS Training School also offers a range of specialised short courses for the general public designed to elevate their skills and expertise. These immersive, hands-on training sessions, led by industry professionals, provide a comprehensive understanding of each subject. The short courses cater to individuals looking to learn key techniques or advance their professional qualifications, offering valuable knowledge to support career growth.
Conclusion
The ITS Training School exemplifies the importance of professional development within the hospitality and tourism industry. Through its tailored, expert-led programmes, ITS helps individuals advance their careers while elevating the overall quality of the workforce. Whether you are part of an organisation looking to improve team performance or an individual seeking new opportunities, ITS Training School provides the resources and support needed to succeed. Contact ITS Training School at [email protected] to explore training opportunities today.
